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FAQ

*Where is Izzy & Gab located? 

We are located in West Erie Plaza on beautiful Lake Erie in the state of Pennsylvania.

 

*When did Izzy & Gab open? 

Our VIP Grand Opening was on June 29, 2019. We officially opened to the public on July 1, 2019.

 

*Is West Erie Plaza dog friendly?

 

Why YES it is! Although we love our furry friends, we have fine silks and fabrics in our boutique. Please use your discretion if your pup can be a calm pup!  

*What is your Return Policy?

 

Our Online Return Policy is 30 days. All Tags must be attached to the garment and not worn and in the same condition. Once returned to the boutique, your item will be inspected to see if it qualifies for a refund. If your item does not have all original tags attached and in original condition we cannot accept your return. Due to hygiene purposes. We carefully inspect and steam sanitize every garment at Izzy & Gab before it hits the showroom floor. Please contact the boutique if you have questions about your return. If your item qualifies for a refund, you will be notified and a refund will be issued back to the same card used for your original purchase. It may take up to 10-14 business days for your refund to be issued. 
If you would like a gift card emailed to you, we would be happy to do so, please notate that on your return. Izzy & Gab does not give cash refunds. 

*Do you issue shipping labels? 

We do not pay for shipping back to the boutique. Our address to send your return is:

Izzy & Gab LLC 

964 West Erie Plaza Drive 

Erie, Pennsylvania 16505

 

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